Return Policy

The products which are determined as eligible for return or they are received damaged. After the confirmation, in accordance with our return policy the only remedy in this case is that we will issue a Coupon that will have the amount of the product you have purchased. You can apply that coupon and buy some other product from the website. All returns must be made within 9 days after the purchase date of the product.

 

Exchange For The Order

In case you are not happy with the quality of the product or there is a size issue with the product, you can exchange the product if it qualifies under the exchange policy. We follow a 7-day-return policy which is not applicable on ACCESSORIES, TUTU DRESSES,SWIMWEAR, SHOES and PRODUCTS ON SALE (Clearance & Festival Sale Products).

 

Exchange method

You can place a replacement request by contacting our customer care team at Shop@niravselection.com or call 0288-2555387 You may exchange your product once within 15 days towards the purchase of other product. Please provide your product details and the reason for your return, so we can keep improving. Once your return request has been generated, we’ll send you a confirmation.

 

You must preserve the original bill for return purpose.

 

However, this is applicable only if the product is not used and is in its original package. If we feel that the product is used and disturbed from its original packaging, we may not accept it. To return, contact us at 0288-2555387 or write to us at Shop@niravselection.com We will fill in the details to you about the address at which the package is to be sent back. You will have to send it back to us at your own expense. Any customer that avails of the exchange policy cannot avail another exchange or return on the same billing.

 

Cancelling An Order

You can cancel your order only if it has not been dispatched from our fulfillment center. For this you will have to call us at 0288-2555387 If the order has already been shipped from our fulfillment center, then you can refuse to accept the delivery and send it back with the courier. We will refund your order after its recieved in our fulfilment centre in form of voucher credit from niravselection.com

 

No Refunds Will Be Issued

In case your product qualify for an exchange, your money will be credited to your Niravselection account in the form of credit points which can be used when you place your next order with us.

It may take 8-10 working days after we receive the product for the Niravselection credit points to be credited to your account of the exchange amount.

 

Washing Instruction

Niravselection.com recommends that you dry clean ALL our products from professional dry cleaners, request that the cleaner use due caution. We will not accept any responsibility or refund or returns for products that pass color or de-form due to machine washing or hand washing at home.